Start with the workflow
We begin with the task, decision and failure cost—not the model. Useful automation has a measurable target, a clear place for human review and a fallback when the model or provider is unavailable.
Suitable use cases
- Support triage and response drafting
- Document extraction and structured data capture
- Internal knowledge search and answer assistance
- Content localisation with editorial approval
- Operations summaries and exception detection
Production guardrails
Sensitive data is minimised, provider retention settings are reviewed, output is validated where possible and model calls are observable. We define cost ceilings and graceful fallback behaviour before traffic grows.
AI is not used where a deterministic rule, database query or conventional search would be safer and cheaper.
